Shipping Policy

Shipping Policy

Thank you for choosing Charisma Creations 317 for your handmade creations! We are dedicated to providing you with unique and high-quality products, each carefully crafted with love and attention to detail. Please review the following information regarding our shipping policies:

1. Processing Time:

  • All our items are meticulously handmade to order with precision and care. As such, please allow two to three weeks for the creation and processing of your order.
  • Please remember, processing times may vary depending on the complexity of the item, order volume, and peak seasons.

2. Shipping Methods:

  • We offer standard shipping for all orders.
  • Our standard shipping option ensures safe and reliable delivery of your handmade items to your doorstep.

3. Shipping Costs:

  • Shipping costs are calculated based on the weight and dimensions of the package and the destination of the order.
  • Shipping costs will be displayed at checkout before you complete your purchase.

4. Domestic Shipping Only:

  • We currently only ship within the United States of America. Unfortunately, we do not offer international shipping at this time.

5. Hand Packaging:

  • Each item is carefully handcrafted and packaged with the utmost care and attention to ensure it arrives in pristine condition.
  • We take pride in our hand packaging process to provide you with a delightful unboxing experience.

6. Order Tracking:

  • Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
  • You can track the status of your order by entering the tracking number on the carrier's website.

7. Delivery Estimates:

  • Estimated delivery times provided at checkout are for reference purposes only and are not guaranteed.
  • Actual delivery times may vary depending on factors such as shipping method, carrier delays, weather conditions, and holidays.

8. Order Changes and Cancellations:

  • As our items are made to order, changes or cancellations may not be possible once production has begun.
  • If you need to make changes to your order, please contact us as soon as possible, and we will do our best to accommodate your request.

9. Lost or Damaged Packages:

  • In the unlikely event that your package is lost or damaged during transit, please contact us immediately.
  • We will work with the shipping carrier to investigate the issue and resolve it as quickly as possible, either by issuing a replacement or providing a refund.

10. Contact Us:

  • If you have any questions or concerns about our Shipping Policy, please contact us at CharismaCreations317@gmail.com.